Google Reviews - Precision Auto Service

Brian Babcock

5 out of 5 stars

1 month ago

First time that I've dealt with Precision Auto. Won't be the last! Everything from booking an appointment to receiving reminders...

Lindsay

5 out of 5 stars

1 month ago

Brian and the Team, Hi , it's Gerald (using wife's computer) , recent customer with the BMW X5. ThankYou so...

John Taylor

5 out of 5 stars

2 months ago

I am a first time customer to Precision Auto Services, and I travelled from Vancouver to have my MB Sprinter... I am a first time customer to Precision Auto Services, and I travelled from Vancouver to have my MB Sprinter van's transmission checked out as there were no recommended non-dealer service shops that could handle my vehicle in the city. I was so very impressed with Saat when I called to ask if they could take a look at the vehicle. He asked about the vehicle and said he had space the following day (Friday, July 28, 2023). He said if I could be there at 9am , they would take a look and try to diagnose the issue. I confirmed I would be there at the designated time. Saat called me back a couple of hours later and said he wanted to make sure I understood that they might not take my vehicle in to the shop right away when I arrived. I thanked him for calling me and let him know I appreciated him reaching out to let me know. I arrived on Friday and met Saat and the other CSA's and I could see and feel this was a very well run business with the staff focusing on the customers. Saat introduced me to Matt, the MB Sprinter specialty tech who I explained the issues to. He took the vehicle for a test drive. When he returned, he gave me his professional opinion on the issue and he could see that I was still not confident in the diagnosis. Both Matt and Saat took the time to reinforce their thoughts and even said they could look further with a transmission evaluation. Matt put the vehicle on the hoist and did a simple transmission service. Matt even brought the transmission pan into the customer service area to show me the condition. That was beyond my expectations. After the service was complete, both Saat and Matt stood with me to explain things again and I was completely satisfied with their professional diagnosis and the results of my visit. My drive back to Vancouver was less stressful and the vehicle seemed to be running better than ever. As a result of an incredible experience I had with Precision and their staff, I will be using their services for my Sprinter going forward. I commend Scott and his team for their attention to customer service, mechanical details and customer followup after service. Thanks for the great experience. I will definitely recommend your team to others searching for great customer service by knowledgable people. John Taylor, Vancouver. BC

Felix Joseph

5 out of 5 stars

2 months ago

Just like the name, they were precise on everything. I went in for a noise diagnosis on my 2016 Lexus...

Shelly Mathieu

5 out of 5 stars

2 months ago

My vehicle broke down, so I phoned precision and they said they had a cancellation and had a courtesy car...

Reese

5 out of 5 stars

2 months ago

Efficient, effective and economical. Saat and Matt helped bring my 2500 Sprinter back to life after it had some issues...

iWay Driving School

5 out of 5 stars

2 months ago

Excellent. Thank you Vehicle needs to remain in top condition and they do a great job each and every time....

Kaya H

5 out of 5 stars

3 months ago

Frank Frese

5 out of 5 stars

3 months ago

Professional Service from start to finish. If I had known about this Business a year ago, I would have saved...

50K for 50th Marr

5 out of 5 stars

5 months ago

This is our first time as a custumor with Precision. They prepared our RV with a Mercedes Sprinter Chassis for...

John Dombrock

5 out of 5 stars

6 months ago

Great shop, very welcoming environment and amazing people. I feel like they have your best interest in mind. Very capable...

Jacquie Kool

5 out of 5 stars

7 months ago

Merrick kept me informed during the time my car was in the shop. He kindly updated and answered my questions...

Timothy Lim

5 out of 5 stars

7 months ago

My experience was great. Communications was prompt and friendly. Their quote was accurate. They helped source a transmission in my...

Derek Kuiack

5 out of 5 stars

8 months ago

After being in and out of my local dealership for three months; Precision researched and found the problem in less...

Janet Taylor

5 out of 5 stars

9 months ago

I was able to get an appointment at the last minute thank goodness! My vehicle was diagnosed the next day,...