From 396 reviews
Ralph Richardson
Ralph Richardson

I have used Precision several times since relocating to Langley BC from Ontario last August. I have found the service advisors (and mechanics) courteous and professional, and, in my estimation, honest. I have been pleased with their work …

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via Google
Robert Frechette
Robert Frechette

Prescribed service is always conducted professionaly and updates are done. Precision Auto is the best vehicle service and repair shop I have frequented in many years.

via Google
Kevin Ungless
Kevin Ungless

Scott, Brian and Josh are all amazing, very friendly and caring on top of doing an amazing job and getting things done quickly.

via Google
Frans S.
Frans S.

After taking my car to another shop for diagnosis and repairs the other mechanic just threw parts at it without actually diagnosing and didn’t fix the problem. I spent almost $1500 and did not get results and my money was gone.

I decided …

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via Google
Kaitlyn Donaghy
Kaitlyn Donaghy

A huge thank you to the team at Precision Auto Service for your service! I recently had my car serviced here due to a engine light code reading to the camshaft.

I originally took my car into VW where it was purchased and after diagnosing …

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Response from business owner

Hi Kaitlyn, WOW! Thanks for the kind words and taking the time to tell us how you feel about your recent repair experience. We appreciate that we earned your trust!

via Google
Chris Roed
Chris Roed

Amazing service as always!!! Honest and did what they could to keep pricing down, always up to recommend Precision!!

via Google
Jason B
Jason B

One of the best places for service/repair for Sprinter vans. They really know their stuff, and are pretty quick too. Better rates than going g to mercedes dealer. Highly recommended. And on top of that, really nice people and friendly, …

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via Google
Tom Barnett
Tom Barnett

Couldn’t ask for more. I take my sprinter and my car there.

Response from business owner

We are pleased to hear this, thank you!

via Google
mike perry
mike perry

Excellent service, on time and on budget. They know Sprinters and thier issues. No more problems now. Thank You! Recently had issues with the brakes they installed. I was promptly addressed and repaired at no cost whatsoever, they even …

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via Google
Kristy Sayers
Kristy Sayers

Precision Auto always checks all the boxes. Detailed diagnosis email allowed you see your vehicle report card! Followed up they call and explain what they found. Super convenient they have cars your borrow while yours is being serviced.

via Google
Anand B
Anand B

Friendly & professional staff, and convenient location. Had taken my car for an inspection/certification and am very happy with their services. Used their pickup and drop off service as well. Overall highly recommend them.

via Google
Roberta Hosier
Roberta Hosier

They are courteous and so helpful as well as very honest

via Google
Dale and Cathy
Dale and Cathy

We have been taking our cars to Precision Auto Service for well over 20 years. They have done it all. We have never been disappointed. Excellent service, excellent staff.

via Google
Chellé Tanner
Chellé Tanner

Always excellent service here! Never do unnecessary work! Highly recommend Precision Auto!

via Google
MYBC Consulting
MYBC Consulting

Only place I take my Honda Element! I value good service and appreciate their care and attention to details. My Honda has over 250,000 kms...Scott and Lawrence saying no need to replace it when you keep it in top notch condition....yup that…

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Response from business owner

Hi Jeanette, thanks for the compliment! Let's get to that 500,000 KM mark!

via Google
WJ Hartvikson
WJ Hartvikson

The best! Answered all my questions about my Mercedes BlueTec and did a great job on the service! ⭐️⭐️⭐️⭐️⭐️

Response from business owner

Mercedes diesels are one of the things we do best, thanks for the feedback!

via Google
Timber Terrain Projects Ltd.
Timber Terrain Projects Ltd.

I'd highly recommend using Precision Auto for any vehicle service, big or small. Whether it's a quick and simple job or a complex repair, they will get the job done right and take care of you. Fair prices, great service...I couldn't be …

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via Google
G Beyers
G Beyers

Every visit to Precision Auto Service is pleasurable. It's great to walk in and meet with the staff, and know they're going to treat you fair and with honesty. It makes my day more pleasant. I'll always take my vehicles to Precision. I …

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via Google
Marie Hezsely
Marie Hezsely

I have been a client for about 8 years and keep receiving impeccable mechanical support and great customer service.

Response from business owner

Hi Marie, we appreciate the trust you place in us and you are one of the ones that makes auto repair seem like a dream job. Thank you again!

via Google
Rodney Brooks-Augstin
Rodney Brooks-Augstin

Very professional. Called me a couple of times to keep me posted. Service is great and my alignment is perfect!

via Google
Commuter Cam
Commuter Cam

Super happy with the service at this shop, always upfront about services and costs, and they were great with communication while my vehicle was in the shop. Will definitely continue to come here for future auto service needs, and would …

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via Google
Tommy C
Tommy C

Prompt courteous service and got exactly what I wanted. Very helpful on inquiries 🙂

via Google
Teresa Vusich
Teresa Vusich

Our first time at Precision Auto Service and very happy with their work. Quick, great price, and professional and friendly service. Will definitely use them for future work.

via Google
Mark O'Donnell
Mark O'Donnell

I had Precision Auto, replace the on board charger in my 2012 nissan leaf. Scott was very informative on what was needed to be done for cost and time frame was good and accurate. I will definitely use them again for any of my car repair …

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via Facebook
Suman Kollipara
Suman Kollipara

My electric car charger broke and I had to replace it. The dealer said there is no way to repair it. But when I emailed Precision on a Saturday afternoon, I got instant response from Scott who said he would be able to repair it for 100$. He…

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Response from business owner

I’m glad we could help!

via Google
Sarah Thorn
Sarah Thorn

Such a fantastic experience! I had noticed an engine tick. They fixed my 2015 Jeep. Runs beautifully. The team was professional, clearly explained the details and went above and beyond. I noticed my ebrake was adjusted! I didn’t even …

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Response from business owner

Hi Sarah, its great to get feedback like this, please let us know if there is anything else we can do to help keep your Jeep happy.

via Google
Josie Gough
Josie Gough

Always so helpful getting me in as soon as possible! Helping with a courtesy car is always appreciated

via Facebook
Jennifer Shelford
Jennifer Shelford

This business has accommodated my needs three times and each time they have been courteous, knowledgeable and completed quality work on time. I have recommended their service to others with the same result. I especially appreciate the print…

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via Google
SignaramaLangley
SignaramaLangley

First quality service as always. All our service work for our vehicle is done by Precision even though we are still under warranty. No need to go to the car dealer.

via Google
Andrew Li
Andrew Li

These guys really diesel engine specialists for Mercedes vehicles. Even the Mercedes dealership mechanics that I went to previously were not as thorough! The work that they did on my Mercedes ML 350 Bluetec was very expensive but I feel …

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via Google
Bryan Finstad
Bryan Finstad

Kudos to the staff at Precision Auto. They kept me up to date through texts with links to easy to read reports. Top quality service all around. Very friendly and polite. Thanks guys

Response from business owner

Hi Brian, it was great to see you again and we are sure your Honda will keep you happy for some time to come!

via Google
Darrin Ramey
Darrin Ramey

I had a major electrical issue with my Nissan Leaf. After scouring the web for answers, a company in New Zealand recommended Precision in Langley. I contacted Precision and spoke with Scott, who was very knowledgeable and was able to …

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via Google
Marc Zubel
Marc Zubel

Needed a new battery and the team accommodated me in a timely manner and with professional courtesy

Response from business owner

Thank you Marc, we appreciate your feedback.

via Google
Megin Alvarez
Megin Alvarez

Excellent service at a reasonable price.

Our 2015 Leaf broke down and refused to charge. A local dealership quoted us over $7,000 (!) dollars to repair it. We found Precision Auto on a Facebook group and decided to get a second opinion…

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via Google
Katie Mayo
Katie Mayo

I have been going to Precision for over ten yrs and will only use their services. I trust what they reacommand and they have never steered me wrong with over 3 different cars. They are always on time and are very accommodating to the drop …

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Response from business owner

Great to hear Katie, it is definitely our people who make the difference. We are pleased to hear we have earned your trust!

via Google
Will Danicek
Will Danicek

If you have a sprinter, no matter the year or condition, these guys are the go-to shop in the lower mainland. If they have the parts available, same day service. If they need to special order, a date is set, you drop it off and they solve …

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via Google
Scott Napier
Scott Napier

Always great to work with. Appreciate their friendliness and willingness to help solve any issues we may have with our vehicle. We have been bringing our diesel pickup truck here for quite sometime and they are always great at diagnosing …

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Response from business owner

Hi Scott, We are glad we met your expectations and hope to see you again.

via Google
Marisela Baserva
Marisela Baserva

I have been using their services for six years and always have been great. I recommend them 100%.

via Google
Jody Swenson
Jody Swenson

Have used the services of Precision Auto Services for years. Honest, knowledgeable and professional staff. Thank you Scott

via Google
Alex Dude
Alex Dude

MB/Dodge Sprinter van specialists.

I had problem with leaking diesel injector seals on #3 and #6 cylinders as well #6 glow plug on my 2010 sprinter.

A big plus, they had all the parts in stock in the shop for a better price than a dealer…

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via Google
Arlene VanReenen
Arlene VanReenen

Great service and very reliable! They inform me of all work and costs ahead of time, and allow me to make decisions. Very trustworthy.

Response from business owner

Thank you Arlene, we appreciate the feedback and look forward to seeing you again.

via Google
Vince Bacon
Vince Bacon

If you have a sprinter, you need these guys. These guys are exceptional – I wish I had found them several years ago. They go above and beyond expectations, are very flexible, are very considerate of my time and are willing to accommodate my…

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Response from business owner

Thanks Vince, we work hard to match our clients expectations, I'm glad to see we hit the mark.

via Google
Josh Lozornio
Josh Lozornio

My car broke 2 days after it got serviced at Metro Motors. Then I took it to Ford in Maple Ridge and they said it was ok.

I found out about Precision Auto so I give it a try and my car feels like and drives excellent. I have a Ford Escape …

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via Google
FiL Hemming
FiL Hemming

Precision replaced my Honda Civic hybrid battery for a third less than what Honda wanted to charge. The battery ended up being faulty, but Precision replaced it free of charge under warranty with no fuss. They are the most professional, …

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via Google
FiL Hemming
FiL Hemming

Last year Precision replaced my Honda Civic hybrid battery for about a third less than what Honda was charging. Unfortunately the battery failed after only 18 months, but Precision swiftly arranged for a warranty replacement and provided a …

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via Facebook
Tore Jacobsen
Tore Jacobsen

Josh and the team are amazing. They were very professional and maintained exemplary customer service. I required winter tires for my car and they took care of the ordering, follow-up with the manufacturer/dealer and always kept me in the …

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via Google
Tore Jacobsen
Tore Jacobsen

Josh and the team are amazing. They were very professional and maintained exemplary customer service. I required winter tires for my car and they took care of the ordering, follow-up with the manufacturer/dealer and always kept me in the …

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via Facebook
Pablo Causapin
Pablo Causapin

great work so far and great customer service

via Google
Rudi Marof
Rudi Marof

Your entire team is amazing and my sprinter is back on the road and running perfect thanks guys 👍

via Facebook
Maureen Newton
Maureen Newton

The workmanship is commendable. The pleasant and honest diagnosis of my vehicle is appreciated. Willing to work with you on the issues.

via Facebook
Andrea Wood
Andrea Wood

Friendly staff and efficient

via Facebook
Ryan Schroeder
Ryan Schroeder

Great quality service and value

via Facebook
Drive Time
Drive Time

Amazing and honest staff. Quality work. If you have a diesel these guys are the place to go. I take my 2019 ram 3500 for all my stuff.

via Google
David van den Broek
David van den Broek

I was really impressed with both the professional service and Precision Auto's care of quality and reputation. First-time customer based on a former co-workers recommendation. Wish I'd dropped my dealship for Precision Auto years ago. I …

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via Google
Denis Leduc
Denis Leduc

Excellenyt and Fast Service

via Google
JJ Banguis
JJ Banguis

I drove an hour from Richmond to see these guys. They are the only independent Hybrid/electric repair shop in BC. 1 hr drive saved me $2500 CAD.

via Google
John Wollenzin
John Wollenzin

Excellent service. These guys really know hybrids. Took good care of my Prius Prime. The service where they pick up and drop off your car for you is fantastic. Very professional. Online reporting and payments slick and well thought out. …

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Response from business owner

Hi John, thanks for the opportunity to service your PHEV Prius Prime!

via Google
Tyler Hatch
Tyler Hatch

Precision Auto Service is exactly what I needed in a vehicle repair facility. They have expertise, great service and are well organized! I was given updates frequently and they always called to make sure any costs or repairs were …

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Response from business owner

Hi Tyler, we can’t wait to see what else you have in store for your project Jeep. Thanks for taking the time to share your experience.

via Google
Robert Jackson
Robert Jackson

This shop was recommended by my local mechanic for EV repairs. What impressed me is this shop took the time to share some knowledge with my local shop, saving me a lot of time by being close to home. They are customer focused and …

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via Google
Rob Fisher
Rob Fisher

Our family (4 vehicles) has been a very good customer of Precision Auto Service for 20+ years – they have treated us fairly, good honest work and we trust their recommendation on work to be done. When you find a good mechanic be nice to …

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via Google
Alex Sam
Alex Sam

Super friendly staff. Spoke to Scott, he had me squared right away no.

Highly recommend them.

via Google
Prospector Justin
Prospector Justin

up front and have been honest each time I've gone to Precision. super fair on pricing and never an issue with workmanship.

via Facebook
Graham McKinley
Graham McKinley

Great Service everytime.

via Google
Kelly Carmichael
Kelly Carmichael

very responsive, they have excellent knowledge of hybrid and EV vehicles, they do their repairs quickly and professionally.

via Facebook
Kelly Carmichael
Kelly Carmichael

My car was getting a clunk when going over a bump, or hitting the brakes hard. They diagnosed the problem and made all the repairs the same day. Very good place to deal with.

They also use a great customer contact system to ensure you are…

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via Google
BRAD HOMEWOOD
BRAD HOMEWOOD

Thanks so much for taking on my unicorn Fiat 500E problem and figuring out what the dealer wouldn't even try

Response from business owner

Hi Brad! It’s great to hear this feedback from you and we hope you and your electric Fiat 500E are doing well.

via Google
Marc Schneider
Marc Schneider

Great place for any automotive mechanical issue

Response from business owner

Hi Marc, glad to hear you were happy with your BMW performance tune!

via Google
Heidi Gerlach
Heidi Gerlach

My car broke down on me for the first time in 11 years.... it was super upsetting as I’d always had regular maintenance done.

The BCAA responder recommendation to go with Precision instead of my dealership was a fantastic one. Not only did …

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via Facebook
Rose Bray
Rose Bray

The service at Precision Auto Services is absolutely excellent. Every time I take my car there for repairs they carry out the work with great care and attention to detail. Not only that but their customer service goes above and beyond. I …

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Response from business owner

Thank you Rose, we appreciate clients like you!

via Facebook
Richard S
Richard S

Courtesy car! Great communication! Thorough! Friendly!

via Google
Chad P
Chad P

I had a really good experience with Precision Auto Service. I took my Mercedes GLK250 there for some exhaust modifications and tuning. They also completed a full out of province inspection and were very detailed. Extremely happy with the …

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Response from business owner

Thank you Chad,

It’s great to hear we provided the desired results on your Mercedes diesel.

via Google
Chad Phillips
Chad Phillips

I had a really good experience with Precision Auto Service. I took my Mercedes GLK250 there for some exhaust modifications and tuning. They also completed a full out of province inspection and were very detailed. Extremely happy with the …

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Response from business owner

Thank you Chad!

via Facebook
Antonio Millares III
Antonio Millares III

5 Star Service all the way both inside and outside the shop. I recently purchased a Sprinter 4x4 camper van and was on a road trip with my family including a 7 week old baby. In the dead of the winter nearing the middle of nowhere Wyoming a…

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via Google
Craig Teichrieb
Craig Teichrieb

With an unexpected breakdown, the crew at Precision Auto helped with everything. Great service.

Response from business owner

Hi Craig,

Thanks for taking the time to comment on our service, I’m sure your Ram Eco Diesel will live a long life from this point on.

via Google
Phil aw Sufer
Phil aw Sufer

Scott and his crew are unbelievable, did exactly as they promised and more. The dealer wanted to charge me almost $10k for a hybrid battery job. Have Scott a call with my situation and came up with a plan. He went way beyond and more to …

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Response from business owner

Hi Phil,

I’m glad we could provide a more. cost effective solution for your Hybrid Audi. Thanks for the kind words.

via Google
Phil Ah Sufer
Phil Ah Sufer

I was quoted by Audi dealership almost $10k for a hybrid battery job. Gave Scott a call and he immediately came up with an alternative action plan that not only saved me over half the Audi quote but was updated every step of the process. …

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via Facebook
Jeremy Wiebe
Jeremy Wiebe

I got a flat tire and pulled into the Tim Hortons beside Precision to change to my spare. Turns out that my spare was low on air. I walked over to Precision in my desperation and they filled the spare with air for me free of charge. It was …

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Response from business owner

Hi Jeremy, sometimes its the little things that make a big difference in your day, I'm glad we could help!

via Google
Brennen Hansma
Brennen Hansma

These guys are wicked! I am quite impressed with my first experience with them. They took my truck in and after assessing it, gave me a quote and did a great job! They told me they even went over the initial quote they gave because of some …

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Response from business owner

Thanks Brennen, we worked hard to get that job done, we are glad you are happy.

via Google
bernard dalziel
bernard dalziel

Do you have a very expensive European Car you find out from the Mercedes dealership that it’s got a bad case of cancer which is the pollution control devices are all clogged up and the best way is to cut it out and then you got a put in a …

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Response from business owner

Hi Bernard, it’s good to hear you can enjoy your Mercedes again.

via Google
Jim Romeyn
Jim Romeyn

These guys are amazing! They quickly gave me a quote, and then got the work done! They kept me updated by text every step of the way.

Excellent service. Thank you

via Google
Rose Bray
Rose Bray

Excellent service and customer care! They go above and beyond to help!

Response from business owner

Hi Rose, thank you for the opportunity to solve your wiper concern on the Lexus. We look forward to seeing you again.

via Google
Bryan Pfitzner
Bryan Pfitzner

Every time I bring a vehicle to Precision Auto, I am assured of a correct diagnosis of the repairs needed. Repairs are carried out with expertise and my vehicle is returned in a timely fashion. I recommend Precision for all your vehicle …

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Response from business owner

Thank you Brian, we appreciate your feedback and kind words.

via Facebook
Ruxandra Ardeleanu
Ruxandra Ardeleanu

The staff were exceptionally knowledgeable, kind and respectful.

Based on my experience, I consider the staff very honest and trustworthy! Hard to come by in this field.

Staff was in full communication with me for the entire time my vehicle…

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via Google
diane mcfarlane
diane mcfarlane

Great service and they came in under budget. Also a courtesy car was available which was awesome 👍

Response from business owner

Hi Diane, thanks for the review, I'm glad we met your expectations!

via Google
Pacific Satellite
Pacific Satellite

I have had my Sprinter van serviced here a few times and have always found the staff to be extremely helpful and accommodating. I really appreciate the fact they have a courtesy car. They really are Sprinter specialists and I definitely …

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Response from business owner

Hi David, I am glad we keep on meeting your expectations!

via Google
David Lasser
David Lasser

I have had my Sprinter van serviced here a few times and have always found the staff to be extremely helpful and accommodating. I really appreciate the fact they have a courtesy car. They really are Sprinter specialists and I definitely …

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via Facebook
Misael baez
Misael baez

Very professional easy to book and on time I'll go back again. Thank you

Response from business owner

Hi Misael, we look forward to seeing you again!

via Google
Carri Em
Carri Em

Scott and his team were fantastic.

When the battery on my Nissan Leaf suddenly died, I was at my wits end how to fix or replace it.

Online, I discovered that Presicion Auto offered battery replacement and EV car service at a reasonable …

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Response from business owner

Hi Carri, Great to hear we were able to keep your Nissan Leaf going for several more years, thanks for sharing your experience!

via Google
John Bridgwater
John Bridgwater

My son broke down at the Canadian border, literally pushing his Bronco through the check point. I contacted Precision Auto and asked for help. Scott immediately put a plan into action, and within half an hour my son was in good hands, able …

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Response from business owner

Hi John, I'm glad we could help in any little way, we all want our family safe on road and it's tough when you are so many miles from home.

via Google
Elizabeth Clark
Elizabeth Clark

Undoubtedly the best place in the lower mainland for electric/hybrid repair and battery replacement. We were told by our GM dealership where we regularly service our GMC Yukon Hybrid that they couldn't do anything to help with chronic …

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Response from business owner

Hi Elizabeth, Wow! We are so pleased to hear this, thank you for sharing your experience.

via Google
Dalton Purdy
Dalton Purdy

I first went to Precision approx 1 year ago. Completely satisfied with their professionalism, and 1st rate repairs. Had to call upon them again this year. Brian handled my concerns immediately, fixed my problem and was on my way. Thanks …

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Response from business owner

Thank you Dalton, we all work hard here to make our clients happy, it’s great to hear Brian took such good care of you!

via Facebook
Annette Matthews
Annette Matthews

Experts at what they do...efficient, thorough, able to diagnose problems accurately. Excellent customer service and ability (Lawrence) to make all strange engine noises! Highly recommend this shop!

Response from business owner

This is nice of you to mention Annette, Lawrence and the rest of our team do their best everyday to make our clients happy!

via Facebook
Jason Krist
Jason Krist

Thanks Scott for the excellent advice and service! Everything was great from start to finish!

Response from business owner

Thank you Jason, your recognition means a lot to us!

via Google
T Kondo
T Kondo

Great service as usual.

Response from business owner

We appreciate the feedback, see you soon!

via Google
wade Meise
wade Meise

Very efficient and conscientious of the times. Very happy with the work they have done been almost a year on some things and no issues. Had a recent issue with my truck unrelated to past repairs. Only 4 stars now as I feel the parts markup …

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Response from business owner

Thank you Wade for taking the time to provide the feedback!

via Google
Winona Reinsma
Winona Reinsma

Excellent auto service that you can trust 100%. They service our rescue trucks that transport very precious cargo: our staff, interns and the wildlife that we are rescuing. With their care, we don't have to worry because we know our …

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Response from business owner

Thank you Winona, and thank you for allowing us to partner with such a great organization as Critter Care Wildlife Society!

via Facebook
Bob Cielen
Bob Cielen

We've been taking our vehicles to Precision for a few years now. Scott and his team of professionals are always accommodating, working around our schedule to ensure a quick response time to our needs. The staff is courteous and extremely …

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Response from business owner

Hi Pam and Bob, we try hard to meet your needs and keep your family safe and reliable on the roads.

via Google
Chris Painter
Chris Painter

First 2 times, Great Service & follow up! thanks for your Help.

Response from business owner

Thanks for taking a moment to l;eave your thoughts, we look forward to serving you again one time.

via Google
Brandon Dean
Brandon Dean

This is a business I highly recommend. You can trust you are getting quality service at a fair market price. They are friendly and support the community in many ways. 10 stars.

Response from business owner

Hi Brandon, its great to hear we have earned your trust!

via Google
Steve Hatcher
Steve Hatcher

Excellent pick up and dtop off. All the work carried out in a professional and timely manner.

via Facebook